Identified - Root cause identified and fix in progress - We are in the process of migrating our account. Once complete we will be able to re-run the reports to get any missing data. Due to the volumes, we expect this to take a few more weeks.
Mar 05, 2026 - 12:34 UTC
Mar 05, 2026 - 12:34 UTC
Update - We are continuing to investigate this issue.
Jan 12, 2026 - 11:34 UTC
Jan 12, 2026 - 11:34 UTC
Investigating - We are currently addressing an issue where the .TOP top-level domain was temporarily marked as inactive by our upstream data provider, resulting in a brief disruption to monitoring data availability. We are working with the provider to restore access and expect normal monitoring coverage to resume within the next few days.
We appreciate your patience and will share updates as they become available.
Jan 12, 2026 - 09:00 UTC
We appreciate your patience and will share updates as they become available.
Jan 12, 2026 - 09:00 UTC
BrandShelter Portal
Operational
Production system
Operational
Demo system
Operational
DNS
Operational
Standard nameserver set
Operational
Premium nameserver set
Operational
Registry Connections
Operational
Support Platform (Zendesk)
Operational
Brand Monitoring
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled maintenance Apr 14, 2026 08:00-09:00 UTC
A scheduled maintenance will take place on 14 April 2026 between 08:00 and 09:00 UTC. During this window, some BrandShelter services may be temporarily impacted.
We apologise for any inconvenience this may cause.
Posted on Mar 17, 2026 - 13:26 UTC
We apologise for any inconvenience this may cause.
Posted on Mar 17, 2026 - 13:26 UTC